Guest Post: HootSuite for Library Tweets!

Librarians, If you have a Twitter account for your library, I highly recommend tweeting from HootSuite.com.

If you currently tweet from the original web version of Twitter.com, follow these instructions to simplify tweeting on behalf of your library.
Go to HootSuite.com and register. Since I am the sole person that tweets for our library, I tweet for both @csbsjulibraries and @amylibrarian from one HootSuite account. See below. You check which account you would like to tweet from.

In the web version of Twitter, you can see if someone is using HootSuite or another Twitter application.

If a library uses HootSuite, it appears like this.

When someone tweets directly from Twitter.com, it appears like this:

The biggest benefit of using HootSuite is that you can schedule tweets. I know that we have a Book Lovers event on April 13th. I have already sent a tweet advertising for the event, but I’d also like to send a tweet on the day of the event. Here is how I would do it.

(Click on the image to enlarge)
Here is what it looks like in HootSuite when you have scheduled tweets. You have a list of tweets that have been sent and a list of tweets that are pending. You can go back and edit any tweets that are pending.

(Click on the image to enlarge)

When I used the original web version of Twitter, I would try to tweet each day. This was time consuming. I felt pressured to be “on the spot.”
Now that I can schedule tweets, I spend a dedicated amount of time scheduling tweets for weeks in advance instead of dabbling in Twitter each day.

I realized last week that Holocaust Remembrance Day was coming up on Sunday, April 11th. I do not work on Sundays. This is not a problem, I scheduled the Tweet.

Another great feature of HootSuite is that you can easily view conversations of back and forth ‘replies’ with patrons. Just click on Show Conversation.

After clicking on show conversation, you will see the back and forth dialogue.

In December, the library had extended hours for finals, but the automated lights were still set for our normal library hours. Unfortunately, this left our students in the dark at midnight. I heard about this situation through Twitter!


(Yes, I asked permission to use @rebeccapeichel’s tweets)

Please let me know if you have any questions about using HootSuite!


Amy Springer is a Government and Business Information Librarian at the College of St. Benedict/St. John’s University. She is the liaison to the Management, Economics, and Accounting departments. She is interested in how libraries can effectively and efficiently use social media. She is also interested in using pop culture in library instruction. She is the Ch-Ch-Ch Changing librarian at http://ch-ch-chchanginglibrarian.blogspot.com

You don’t have to be just a Libtechtalk groupie. Did you know that this blog is looking for guest authors? Contact ctomlinson at towson.edu to find out how you too can write about your favorite technologies and how they might be used in academic libraries.

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Guest Post: The iPad and the Library

Even before its official launch on April 3rd, the iPad had already received its first reviews. Overall, the initial reviews were positive. And while many see room for improvements, everyone agrees that the iPad (with help from app developers and several major publishers) will be an influential force on portable touch computing. The big question for librarians and libraries is, How will it impact us? To answer this question, let’s take a look at the iPad from a librarian’s perspective…

Publishers

Publishers backing the iPad include:

  • Hachette Livre,
  • HarperCollins,
  • Simon & Schuster,
  • The Penguin Group,
  • Macmillan,
  • Perseus Book Group, and
  • Workman Publishing

With backers like these (missing from this list of powerhouses is Random House), the iPad has already received enough support as a publishing platform to affect ebook pricing by important merchants such as Amazon.

ebooks

With the new iBook store, Apple hopes to influence ebooks like it did digital music with iTunes. To start, the iBook store includes 30,000 DRM-free Project Gutenberg titles. Apple also announced that all non-DRM ePub formats are iPad compatible. A major issue for libraries will be how the iPad works with subscription ebook services that use a DRM format (i.e. Overdrive and Netlibrary). iPhone users can currently access NetLibrary via their web browser. Therefore, the same should hold true for Netlibrary web access via the iPad. Another possibility would be for ebook services to make their content compatible with apps like the Iceberg Reader from ScrollMotion (note the Random House content). Additionally, libraries could take advantage of iPad apps from book sellers like Barnes & Nobles and Amazon. With these apps, the iPad is one of only a few ebook readers that can display ebooks purchased through these popular bookstores.

Textbooks

Textbook publishers are looking at new possibilities for digital textbooks on the iPad that go far beyond simple text conversion. Here are some examples that will be available for the iPad:

The future of textbooks on the iPad depends on how students and educators take to the new format. For libraries, it could mean:

  • the ability to provide these textbooks on demand with a quick iTunes download, and
  • if e-textbooks receive wide academic use, libraries will need to better accommodate this new information format.

Seton Hill University has announced a program to give each student an iPad, which could significantly influence future textbook selections at this campus.

Periodicals

Newspaper and magazine publishers are looking to the iPad to replace declining sales of print subscriptions. Most online content from newspapers and magazines will display on the iPad’s web browser (though Flash content is not viewable). Some periodicals will have dedicated iPad apps available through the iTunes store. It’s important to remember that apps initially advertised as free may later require individual subscriptions. Also unclear is whether current subscribers will receive price breaks or if institutional subscriptions will be possible for libraries. However, before we over-think things, let’s keep in mind that many of these subscription issues can be resolved simply by database companies making their products iPad compatible. For example, EBSCOHost has an updated iPad friendly full-text view (taken from ERIC):

EBSCOHost Full-Text screenshot

Other publishers are looking to revolutionize periodicals, integrating multimedia and interactivity that is only possible on devices like the iPad.

Other media

One exciting release is the Netflix app, which allows Netflix subscribers to stream video to the iPad. ABC also has an app that streams many of their popular TV shows directly to the iPad. However, a major complaint about the iPad is that it does not support Adobe Flash. This fact has forced several online video services, such as YouTube, to provide an iPad friendly version of their videos. However, iPad’s lack of Flash could cause major problems for libraries providing online access to video databases. Many of these databases rely on Flash to provide content, and unfortunately it is unlikely that academic databases will be as quick to respond to the iPad as YouTube was.

So how does this help the library?

The blog Gizmodo has a recent post about why the iPad is the future. The gist of the post is that the iPad’s simplicity makes it easy for anyone to learn. For libraries, the iPad could serve as a great low maintenance computer to be loaned out for casual use, freeing up desktop computers for more heavy duty work. Students looking to check Blackboard, email, or Facebook may choose to borrow an iPad over sitting at a desktop computer. Additionally, the iPad’s use of iTunes software makes adding and deleting content very easy. If anything goes wrong, iTunes can quickly restore your iPad to its default settings. This feature also provides librarians a fast and easy method for clearing the iPad after each loan.

As a computer for librarians, the iPad will make a great roaming reference tool. The built in browser does a decent job displaying most library databases and catalogs. Most full-text content works with the iPad out of the box. I believe I can complete about 90% of my daily work on the iPad platform (with the addition of an iPad dock keyboard for lengthy typing). The iPad is also handy for catching up on all those articles you’ve been meaning to read. Instead of printing them, you can read them as PDFs on the iPad.

Only time will tell the extent of the iPad’s influence, but it is undoubtedly an emerging technology worth library attention.


Ken Fujiuchi is currently the Emerging Technology Librarian in the E.H. Butler Library at Buffalo State College. He has also worked as a lab and instructional facilities coordinator and adjunct faculty member in the School of Informatics at the University at Buffalo. Ken holds an Masters in Library Science from the University at Buffalo. His research interests include information literacy, information storage and retrieval, and human-computer interaction.

You don’t have to be just a Libtechtalk groupie. Did you know that this blog is looking for guest authors? Contact ctomlinson at towson.edu to find out how you too can write about your favorite technologies and how they might be used in academic libraries.