Make a list. WorldCat’s in town.

WorldCat has been doing lots of great things lately to allow it’s users (that’s us, library people) to use their data.  The WorldCat API is a great thing to investigate because it gives you lots of control over the bibliographic data that gets displayed.  It also takes some time and programming skills to make good use of it though.

For those looking for a simpler solution, WorldCat has a few simple Widgets that can easily be embedded in a web page.  In this post, we’ll look at WorldCat’s list widget as a way to quickly and easily display a collection of books (and possibly other materials) on a web page.

First things first. You need a WorldCat account.  You already have one, right? If not, create one here (and shame on you!).

Creating lists in WorldCat

After you have an account and have logged in at worldcat.org, you have everything you need to start creating a list other than the list itself.  Here’s what to do next:

1. Decide what you want to make a list of.
2. Search for things related to that topic. (I’m going to make a list of books about APIs).
   

   My expertly-crafted WorldCat search

3. Click to view the record for an item you want to add to your list.
4. Above the item title, you’ll notice a small link that says “Add to list”. Click it.
5. In the pop-up box, you can either create a new list or use an existing list. (I’m creating a new list call ‘API books’.)
   • If you’re creating a new list, you’ll have to repeat steps 4 and 5 and choose the list you’ve just created.
     

     Select a list or create a new list to put your item in.

6. If you’re successful, you’ll see a confirmation message at the top of the screen.
   

   You'll see this message if your item has been added successfully.

7. Repeat steps 2 through 6 until you have added everything you want.

The  list widget: first steps

Choose 'My Lists' from the 'My WorldCat' menu to see your lists and get your list id.

Now you’re ready to turn your list into a widget!  You need one important piece of information about your list before we can do this though: the list id.

1. Choose ‘My Lists’ from the ‘My WorldCat’ menu
2. Select the list that you wish to use
3. Note the number at the end of the URL for your list
4. This number is your list id
   • My lists URL is http://www.worldcat.org/profiles/mulcahey99/lists/1386546, so my list id is 1386546
     

     The URL for my 'API Books' list

5. Jot this down somewhere where you can find it again

The list widget: finally!

Okay. Now we’re ready to finally make our widget.

1. Start by heading to the widgets section of worldcat.org.
2. Choose ‘WorldCat list widget’.  (At some point, be sure to check out the other widgets and tools WorldCat offers.)
3. Copy and paste the provided code into your web page using your favorite HTML editor.
   

   Copy and paste this code

4. Replace the part of the code that says **listId** with your list’s ID.
5. View the beautiful results! http://pages.towson.edu/ddahl/worldcatwidget.html

That’s it!

Any additional items you decide to add to your list will automatically (magically?) show up in your WorldCat List widget.

Use it to add some dynamic content and interactivity to your research guides, post it on your personal site to let people know what you’re reading, or help a faculty member create a list of suggested readings for a course.

Addendum: WorldCat Local

If you’re lucky enough to have WorldCat Local at your institution, you can insert this information and direct users to your WorldCat Local implementation rather than the general WorldCat.org.  You’ll need to add this to the URL in the <script> tag.

For instance, at Towson, our WorldCat Local URL is www.towsonuniversity.worldcat.org.  So, in my URL, I need to add &myLocal=towsonuniversity.

The resulting code would look like this:
<script language="javascript" src="http://www.worldcat.org/widgets?lookAndFeel=listSmall&ai=Towson_mulcahey99&widgetId=WorldCatListWidget&listId=1386546&myLocal=towsonuniversity"></script>

Why let code hold you back? Websites with Google Sites.

Are you sick of asking your programmer or IT person to help you build a website?  Are you lost when students ask you about Dreamweaver?  Google Sites might be a great option for you.  Whether you don’t have the skills or simply the time, Google Sites is a great option for quickly creating subject guides, course pages, or even entire library websites.

Design
Without the need for any coding or external programs such as Dreamweaver, you can create a surprisingly robust and customized website.  While there are many built-in templates and themes to easily style your site, with a little more work, you can also customize the colors, layouts, fonts, etc.  Some of these advanced features can get a bit confusing, but the built-in themes should be adequate for the beginner user.

Web Address
Another nice feature of Google Sites is that you can also use your own web address for the page.  Google Sites however, does not supply these custom domains therefore you must buy the domain from a third party and set it up through the domain registrar.  For beginners or those not needing a custom url, Google Sites will give you an address similar to

http://sites.google.com/site/carissa_tomlinson.

Collaboration and Privacy
What would a website be these days without some interaction and collaboration?  Google Sites not only allows multiple people to collaborate on the website development, but it also can be comment enabled, allowing readers to add content much like comments on a blog.  Don’t want people to comment on your webpages?  No problem, simply don’t enable comments.  What if you don’t even want the general population to be able to see your website?   No worries, Google Sites allows you to make your website private and shared only to designated people.  A private Google Site could even be used as a sort of library intranet!

Things to Know

• Any content you create is hosted by Google which means that if Google Sites goes away, it’s possible so will your site.
• You cannot copy the source code and put it into an HTML or CSS file to host on your own server.
• You cannot import a CSS file to style your page, but you can use inline CSS and HTML tags.
• You have a limit of 100 Mb of storage per site (for uploaded images, videos, etc.)
• There are no ads, but you can choose to add targeted ads and actually get paid any revenue from the ads!
• Powered by Google Sites will appear at the bottom of your pages.

Now go and put something on the web!

LibraryH3lp for your I.M. Reference Services

Our Instant Message Reference Service is popular! It is so popular, we are facing several problems trying to keep up with it. The problems:

• While our current IM aggregator allows multiple librarians to be signed in simultaneously, it doesn’t allow librarian1 to field a question without librarin2 seeing it and vice versa. Confusion often ensues when answers are typed into the wrong IM conversation. For example, I might answer the question “What floor are the MLs on?” with something like, “It’s open 9-4 Mon-Fri” and my colleague might answer “What are the Writing Lab’s hours?” with “They’re on the 5th floor”. Meanwhile the students are left to wonder…”Huh?!”
• Currently, all IM questions are handled by the librarian(s) at the reference desk and often, to avoid the problem described above, only one signs in during a given shift. We’d like to have ALL available librarians signed in to field questions at their convenience whether they are at the service desk or in their offices.
• In order to provide point of need access to IM Reference Service we have embedded chat box widgets in several library web pages. The boxes appear 24-7 with a small message that reads “tucookchat is offline” during our off hours. We’d like to make it more obvious when service is or is not available, and list alternative contact information for hours in which IM Reference is unavailable.
• A large percentage of our IM traffic comes from “guests” using our chat box widgets. Unlike patrons contacting us from their personal IM accounts (such as AIM, Yahoo! Messenger, and Google Talk), we are unable to capture chat transcript from our guest users, which can be useful for training, research, and annual reports.
• And for all transactions, from guests or otherwise, we currently have to manually track statistics.
• Oh, and did I mention that our IM aggregator is free and our budget it small?

However, do not dismay, I’ve found a possible solution to these and other problems. LibraryH3lp to the rescue.

Created by Eric and Pam Sessoms, the dynamic duo of programmer and librarian, LibraryH3lp is a hosted Instant Messaging service that could solve our problems in the following ways:

• It allows multiple simultaneous operators, but only connects the patron to the librarian who first responds. Once this connection is made, LibraryH3lp notifies your colleagues that the question has been answered.



• If you find you need backup, LibraryH3lp allows you to transfer questions to other operators within your institution. You’ll be able to see who is signed in and available, IM them to make sure they have time to help, and transfer questions to colleagues with special knowledge and/or shorter lines.
• LibraryH3lp offers a helpful tool for creating widgets that appear as chat boxes when operators are available and display a customized message when no one is logged on.
• Unlike our current aggregator, LibraryH3lp captures chat transcripts from patrons accessing the service through chat box widgets in addition to those accessing the service though popular IM providers such as AIM, Yahoo! Messenger, and Google Talk.
• Transcripts and statistical information is gathered on the LibraryH3lp server and can be downloaded to a local server and/or deleted at any time.
• While not free, LibraryH3lp is very affordable. They charge an annual fee based on the size of your institution.

Bullet points, begone!!!

Now that our blog has received national exposure, thanks to Erin Dorney and the good people at ACRL, I’m feeling the pressure to show just how emerging we are when it comes to technology.  And so, I present to you the very first Library Tech Talk entry about…

PowerPoint

Yes, I know.  PowerPoint has achieved ubiquity – it’s like the Kleenex of slide presentations.  Lately you may have heard that those bullet points you use in your presentations aren’t so effective.  Additionally, you may have begun observing a new trend of slides littered with Flickr images.  Not that I’m dismissing the effectivenes of images, but, practically speaking, is there really time to find an image for every message you want to convey to your audience?

Point being, for better or worse, we still use lists with bullet points sometimes.  Now, thanks to the help of PowerPoint’s “SmartArt Graphics”, you can easily turn your mundane bullet points into visually stunning gems of knowledge.

Here’s how…

1. Make your list, like you always do. (Go ahead, admit it.)  Check out my mundane slide in Figure 1 if you need inspiration.

Fig. 1. A typical slide with bullet points.

2. Select the text box that contains your bullet points.

3. Click the SmartArt icon in the “Paragraph” section of the “Home” ribbon (see Figure 2).

Fig. 2. The SmartArt icon, located in the "Paragraph" section of the "Home" ribbon. And, your ticket to PowerPoint success.

4. Choose your preferred SmartArt graphic (hint: hovering over a particular SmartArt graphic will give you a preview of your transformed bullet points).

Fig. 3. Your transformed slide after applying one of the SmartArt Graphics. Getting better.

It’s better, but you’re not done yet!

Next, with the SmartArt version of your bullet points selected (make sure you choose the whole graphic rather than just part of it), click on the “Design” ribbon (Figure 4).

Fig. 4. The "Design" ribbon has tools for enhancing your SmartArt graphic.

From here, you can change the colors and the style of your SmartArt graphic.  Your B&W bullet points seem light years away now!

Fig. 5. The finished product. Your bullet points, transformed by SmartArt and its color and style features.

A tip…

Different SmartArt Graphics work better for different types of information.  Some are good for representing processes – the design cycle, for instance.  Others work best for hierarchical information.  Choose “More SmartArt Graphics…” for a categorized list with descriptions.

Now do something about those slide titles…

Working with Wiggio

A while ago I wrote a blog entry on wikis, specifically WetPaint Wikis.  One major reason that people use wikis is that they can provide a centralized place to work on committee or group projects.  While wikis are extremely versatile and can be used for multiple purposes, they don’t generally have an inherent structure which means that someone has to carefully set up the structure much like one would build a website.  If you need a centralized place for group work and want something even easier than a wiki, Wiggio is the place for you!  Unlike wikis, Wiggio was created with the specific purpose to facilitate online group work and contains many additional features that wikis don’t provide.

Wiggio incorporates a variety of social technologies into an easy-to-use shared web portal.  Next time your committee needs a shared online space, simply set up a Wiggio page and invite members of your committee to the page.  You’ll be able to not only share links, documents, polls, and a calendar, but Wiggio also gives you a variety of mechanisms to communicate directly on or from the group page.  Wiggio allows group members to leave typed or voice recorded notes for each other as well as easily send email or text messages to group members directly from the group page.  Wiggio also incorporates virtual meeting software into the group page so members can chat online, hold a teleconference (at a phone number provided by Wiggio), and even have a virtual meeting with full screen and document sharing,  as well as webcam capabilities.

Wiggio seems to run incredibly smoothly and with the exception of Java for the virtual meeting presenter, does not require any additional software.  Best of all… Wiggio is completely free!  That said, Wiggio does contain sponsored links and states on their FAQs that they will be adding additional “premium” components that will require a paid membership.   Try it out with your committee work, suggest it to your students for group projects, use it to co-author your next article- Wiggio is a great technology for any collaborative work you might have.   Overall, I highly recommend Wiggio.

Budget cuts may force us to hunt & gather, try ScreenHunter 5.1

As budget belts keep tightening, we find ourselves scavenging for free software options. I’d like to introduce one such option – ScreenHunter 5.1 is free screen capture software for Windows users. You might be thinking, “So? I can capture my screen by pressing the Print Screen key.” Ah-ha! But what if you want to crop out all the noise and focus in on a specific section of the screen? ScreenHunter can help.

With ScreenHunter you have choices. You can capture your full-screen OR you can drag your mouse to select an area for capture. The selected area can be any size. However, it must be rectangular. You can also choose whether or not you would like the mouse pointer to appear within the captured image. If you want to select a rectangular area for capture AND include the mouse pointer in the selected image, you will need to use the hotkey option. Place your mouse pointer where you want it to appear on the screen and hit the hotkey (F6). The pointer will stay where you left it and your mouse will be transformed into a ScreenHunter selection tool. Capture What, Mouse, and Hotkey settings are all found under the “From” settings.

Under the “To” settings you can designate where screen captures should save to, what file format they should be saved in, and how the new files should be named. You can designate screen captures to save to the clipboard and/or to a particular folder, such as your desktop. ScreenHunter will save screen captures as JPEGs, GIFs, or Bitmaps. And it will automatically name the  new files with their date and a number or you can ask it to prompt you to name each one as it is taken. My screen captures are being automatically named by ScreenHunter and are saved as JPEGs to my desktop. From there I rename the ones I want to keep, and drop them in their appropriate folders.

ScreenHunter 5.1 makes screen capture easy and affordable. Plus and Pro versions offer image editing capabilities and advanced capture options, such as movie capture and customized watermarks.  They are available for $19.95 and $29.95, respectively.

Hey, QR code! Smile for the camera!

Here’s a recently over-cited prediction: “The mobile device will be the primary connection tool to the internet for most people in the world in 2020.” [1]  So how will people access the internet from their mobile devices? Using the tiny keys to punch in increasingly lengthy URLs?  Probably not.

An example of a QR code

Rather, cameras on mobile devices are seen as a more efficient way to access information on the internet.  How? Many ways.  But, the use of Quick Response (QR) codes is a rapidly emerging method for pushing content to a users mobile device without requiring hand-cramping URLs.

Taking a page from the ever-useful barcode, QR codes may look like 3d pictures that will leave you cross-eyed trying to see the hidden image, but they are actually encoded images.  The same way a book’s barcode can be scanned to input the book’s ISBN into a checkout system, QR codes can be captured (via camera) and processed by a QR application to lead you to enriched, context-sensitive information.

There are lots of possibilities for using these to make our patrons’ lives simpler, but here’s one to get the creative juices flowing:

Call numbers are an endless source of frustration for novice library users.  Posting QR codes that lead to a mobile-formatted tutorial about reading call numbers at the end of each aisle (right where your little call# range signs are located) could provide that “point of need service” libraries are always striving to fulfill.  Along with the tutorial, you could include your phone number (they are staring at their phone after all) or information about texting the reference desk for additional help.

This is just one of many possibilities for QR codes.  A great way to get started is to make your contact information available via a QR code.  I used beetagg.com to make mine.  Here’s how:

1. Fill out your contact info at http://contacts.beetagg.com

2. Choose a display mode for your mobile contact page.

3. Add a picture of yourself or a company logo. You can also enter a personalized message.

5. Take a look at your new mobile contact page! This is a fully functional webpage, so you can link directly to the URL as well.

4. Preview your QR code. Make sure to save it! I would save it using their jpeg option. You can then add it to anything the same way you would add any other image.

Add this QR code to your website, handouts for presentations and instruction, your business card, and anywhere else you can think of!

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[1] Rainie, Lee & Janna Anderson. The Future of the Internet III. Pew Internet and American Life Project, Dec. 14, 2008, http://www.pewinternet.org/Reports/2008/The-Future-of-the-Internet-III.aspx, accessed on July 31, 2009.

Guest Post: Addicted to Jing

I just Jinged again. It’s becoming a bit of a habit… How to check to see if we have a journal  – Jing. A search strategy in a quirky database – Jing. The steps to request an article through interlibrary loan – Jing again!!

Jing is an alluringly addictive little piece of freeware that allows you to make movies (as well as screenshots) of whatever’s transpiring on your computer screen.  (There is a Pro version with additional features, including upload to YouTube.)

Jing comes to us from Techsmith, maker of SnagIt (for screenshots) and Camtasia, used by many libraries to create instructional tutorials. You may be familiar with Adobe Captivate, also for tutorials.

Even if you are a Camtasia or Captivate guru, think of Jing as a quick fix for the tutorial urge.

1. Library interfaces (and librarians) tend to be fussy and showing can often be better than telling.
2. Jing is simple: it records in real time, with few choices to make…and if you bollix it up, just start over!
3. Jing offers the option of posting your video to a free Screencast account – that means that you do not have to host these (massive) files on your own server, but can just send a handy link.

You probably wouldn’t create a full-blown tutorial to address an individual patron’s question, but Jing is perfect for this. I’ve also used it to recap demo searches for instruction sessions and promote new databases to faculty.

Your first Jing video

The Jing sun

Launch the program, whose icon (the Jing “sun”) will then lurk at the edge of your screen until you are ready for Jing action.

Hover over the sun and select the crosshairs, so you can set your screen capture dimensions.

Select the video icon in the toolbar that appears under your capture zone.

After the 3-second countdown, now you’re recording! Move your cursor, type, click, etc. Your video can be up to 5 minutes long (I never got that far).

To stop the recording, click the rectangular stop button on the toolbar.

Once you are done, you can view your video. You can save a copy (it’s in Flash) or better yet, “share it” to Screencast.com so you can send a link for viewing. Your video can also be embedded within a web page for extra coolness. To add an embed button to your toolbar (you know you want to), go to your “More” button (the cogs), click again on the cogs to delve into preferences, and proceed to Customize Jing buttons. (Again, to upload directly to YouTube, you must cough up for Jing Pro. )

Here’s an example of my handiwork, made in response to an emailed reference question on media in the Ukraine (!). My accompanying email sketched out the steps and the reasons why I tackled the search the way I did, but at least I didn’t have to write, “on the left side of the screen….”

Some notes

• You have the option to record audio along with your video. I do all my Jings “mute” as I don’t have a good-quality microphone. Also, I’m not certain of my ability to chew gum, perform a snappy database search, and narrate the experience simultaneously.
• To compensate, I’ve developed some recording mannerisms.  When choosing a link I may “highlight” it with the mouse (maybe go back & forth). To emphasize an area of the screen, I may lasso my mouse around it a couple times.
• The free Screencast account includes 2 GB storage and 2 GB monthly bandwidth.  After 9 months of Jinginess, I have only used up 10% of this. Now you can organize your Jings into folders, if you sign into Screencast.com directly. (Filing the Jings into folders does not adversely affect your sharable links.)
• If you happen to have Camtasia, you can edit your Jings.
• If you want to use a Jing for more formal purposes, you could rename the link to something less weird with a URL shortening service, such as TinyURL, that allows custom aliases.

Screenshots with Jing

Just choose the image icon instead of video and set your screen capture parameters as for video. Once you’ve snapped the screen, you can label, highlight, and add arrows.

A screenshot made with Jing. Pretty darn professional!

Where to get it

Jing is available for both Windows & Mac. More information at:  http://www.jingproject.com

Another option: Screentoaster

Here's a Screentoaster video I created. I got to change my preview screen!

If you are excited by the idea of making quick tutorials, you may want to check out another free service called Screentoaster (thanks Carissa!) that does not involve a software download at all but merely logging into your free Screentoaster account. Working by means of a Java applet, Screentoaster can record all or a portion of your screen at the prompt of the Alt-S command. After you create your movie, you can add audio and/or captions, even change your preview screen. Then you can upload to YouTube or Screentoaster (for better quality not to mention speed), or save the movie to QuickTime (.mov) or Flash (.swf) Formats.

The same video on YouTube (which wipes out the cute captions).

While I like the option of adding captions and audio, this may mess with the quick-fix ethos, and Screentoaster seems to slow things down a bit while it’s running (and the resulting shaky screen, while not visible in the final product, gave me a bit of stage fright). However, Screentoaster is still well worth pursuing, especially if in your workplace administrative rights (needed for Jing installation and occasional software updates) are hard to come by.

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Shana Gass is a Reference Librarian and liaison to the College of Business & Economics at Towson University. In addition to Jing, she’s intrigued by the new FASB Accounting Standards codification, post-industrial landscapes, and ugly yet catchy music.

You don’t have to be just a Libtechtalk groupie. Did you know that this blog is looking for guest authors? Contact ctomlinson at towson.edu to find out how you too can write about your favorite technologies and how they might be used in academic libraries.

Guest Post: Mash things up with (Yahoo!) Pipes

Well, I don’t know if I can live up to the expectations that come with being formally introduced as a guest author, but I’ll do my best with this post about (Yahoo!) Pipes.

Pipes is a cool online service that lets people without programming experience create their own “mash-ups”.  While it does take a little time to learn, and even longer to appreciate it’s full range of functionality, there are many things that can be done with Pipes after only a few minutes.  And, if you find an existing Pipe you like, it is even easier to get started because you can grab a copy and tweak it to your liking.

As an example, I am going to create my own alert service using Pipes.  Let’s just say that I am interested in teaching information literacy over the web.  Wouldn’t it be great to monitor several library related journals and blogs for items discussing information literacy?  It sure would.

It turns out a lot of journals offer their tables of contents as RSS feeds. (As an aside, one quick way to find RSS feeds is through a service called ticTOCs. A subject search of ticTocs for “library” reveals 59 Library and Information Science Journals. )

I am going to start by using feeds from five journals:

• Ariadne : http://www.ariadne.ac.uk/rss.xml
• Information Design Journal: http://api.ingentaconnect.com/content/jbp/idj/latest?format=rss
• Journal of Information Science: http://jis.sagepub.com/rss/current.xml
• Journal of Academic Librarianship: http://rss.sciencedirect.com/publication/science/6556
• Journal of Information Literacy: http://ojs.lboro.ac.uk/ojs/rss/JIL.xml

I can use Pipes to combine these five feeds into one. When you “Create Your Own Pipe” you will see several options on the left and a blank canvas on the right.  Since I want to mash-up feeds, I am going to select the “Fetch Feed” module on the left and drag it to the work area on the right.  When I do this, a single box appears for entering RSS feed URLs.  Since I have five feeds to add, I am going to click on the “+” button until I have five boxes.

Once I’ve entered the feed URLs into their respective boxes, I need to tweak the mash-up so that it will list the most recent stuff first.  To do this, I’ll expand the “Operators” section on the left and select the “Sort” operator box.  With the “Sort” box, I can sort the results by item.pubDate (a standard tag in RSS feeds) and ask for “descending” order.

I can complete this Pipe right now by clicking on the dot below the “Fetch Feed” box.  If you drag your mouse from that dot to the top of the “Sort” box, and then do the same thing from the “Sort” box to the “Pipe Output” box, Pipes will be able to process the instructions in the correct order.  You will see lines connecting the boxes.

You may notice that I have just created a simple feed mash-up.  In fact, by changing the feeds in that “Fetch Feed” box and sorting by date, you can create pretty much any feed mash-up you want.   But Pipes can go beyond just a simple feed mash-up, so I am going to refine this a bit.  Remember at the beginning I said that I was interested in articles about teaching information literacy over the web.  I can filter the results of my feed so that I only get results that match specific search criteria. For this, I am going to drag the “Filter” module, or actually two of them, into the work area.

The first filter module is looking for (permitting) items with “information literacy or instruction” while the second one is looking for “online or electronic”. By routing  the connections (pipes) through these filters, I can effectively create a Boolean search where my output will be articles from my journals that meet the criteria: (information literacy OR instruction) AND (online OR electronic). The terms would have to appear in the title or in the “description” field, which is essentially the abstract in this case.

Check out the Pipe so far. Remember, too, that I can add  RSS feeds from other types of sources simply by clicking on the “+” sign in that Fetch Feed module and entering in more feeds.  So, I could include a blog that might talk about information literacy or the results from a saved search in Academic Search Premier, which EBSCO allows me to export as an RSS feed.  I could also be more general and use a blog search engine (such as Bloglines) and run a search for blog entries containing the terms “information literacy” AND online.  The search results include a link to an RSS feed that I can add into my Fetch Feed box.  Since the search results will contain the terms information literacy AND online, the filter is a bit redundant, but it won’t hurt anything to add it to the list of feeds.

To view this Pipe (with a few more feeds thrown in) and see the results, you can go here.

You may notice that Pipes provides several options for embedding results into other web pages, or generating a single RSS feed from the output .  Plus, if you create your own account, you can “clone” this Pipe and use it as a template for additional alert services simply by changing the journal feeds and filter words.

Happy piping!

See also:
Using Yahoo Pipes with Ingenta RSS feeds – All My Eye

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Michael Shochet is a Systems/Reference Librarian at the University of Baltimore.  He currently serves as President of the Maryland Library Association’s Academic and Research Libraries Division.

Our First Guest Author

Look for an upcoming post from our first guest author, Michael Shochet, Systems and Reference Librarian from the University of Baltimore.  Michael will be writing on the topic of Yahoo Pipes and how this application can help us in the academic library.  Thanks to Michael!

-Carissa

Systems/Reference Librarian